Entire world evolution has also been affected by the transformation of data utilization. Data and Analytics are transforming the airline industry truly. Starting from operations to booking tickets, selecting seats, boarding, and ground transportation and all have been a huge help to airlines. Personalized data of the customers helps various companies with passenger journeys.

Have you noticed that now booking an airline ticket via your phone has been a cakewalk? Like almost all the time you get to see the best offers personalized for you. Hence, you view the best offers handcrafted according to your tastes & preferences as the brand usually caters to it according to a customer’s convenience. This helps brands to attain maximum efficiency and improve their customer service. At present, the airline industry is highly competitive and has a high-profit margin.

You already came across the active participation of data in the airline industry but how the industry is making the best use of its artificial intelligence. Artificial intelligence is the key to how the airline industry is making the best use of data today. Airline industry players are making use of cognitive technologies to reach new heights and cater better services to their customers. The airline industry is making the best use of data via artificial intelligence applications.

Here’s how the Airline Industry is rapidly adopting the AI Technologies

• Safety and Maintenance

A lot of costs with delays and cancellations include a lot of expenses on maintenance and compensation to the travelers stuck at airports. Now almost 40% of the total time is caused by unplanned maintenance. Predictive analytics could be applied to help technical support at the grass-root level. And a predictive maintenance solution for the aircraft industry could better manage their data from health monitoring sensors with which systems will be compatible with both mobile devices and desktops would allow the technicians to access the real-time data and historical data of any location.

These would help them analyze information of critical conditions and alerts, notifications, and reports will be generated so that the employees could spot the issues and start working on them immediately. Hence, artificial intelligence is providing real-time data to IT technicians and work efficiently and industry to save their budget on maintenance and cost.

• Feedback Analysis

Air travel can be stressful for both new and experienced travelers. This could be difficult because it requires a lot of tasks, starting from checking bags, security check-in, finding a gate, and more. Hence brands want to learn the pain points of the customers during an air journey to provide a seamless experience to their customers via data analysis. And now with AI feedback analysis and market research airlines could make easy decisions and meet customer expectations efficiently.

Today multiple platforms are coming up where data could be analyzed based on the sentiment which is also known as sentiment analysis. A new technology known as an automatic neural intelligence engine can analyze and review data and sentiments. This technology takes away the mundane work of aircraft officials and helps internalize and concentrate on more creative tasks.

Delta

Industries adopt artificial intelligence technologies in most of their operations today which help them automate their operations, increase customer satisfaction and reduce their budget and expenses. For instance, Delta is one of the world’s largest global airlines which declared Artificial Intelligence Technologies for optimizing their operations which help them with cost and as well as help them innovate their customer service at every stage of their trip. Delta has launched its facial recognition technology for identifying passengers at the airport touchpoints. The passengers could just look at the camera and the technology would scan the passenger’s face and use the digital identity in place of a physical ID or boarding pass. This is how a passenger would experience a complete touchless touch boarding experience.

About Us:

The Aircraft Industry has been adopting AI technologies rapidly and steadily. However, if you too want to increase your competitive advantage and grow your Artificial Intelligence projects, a collab with Data Labeler will be a right choice.

Data Labeler is an excellent platform to grow your AI initiatives. With 1000+ expert data labelers, we aim to empower brands around the globe.

Contact us for detailed information.